Prove announces Prove for Amazon Connect, an integration that brings its identity verification and authentication into the Amazon Connect contact center platform.
Stop Account Takeover Fraud Without Slowing Down Real Customers in the Contact Center ↗
What happened
- The integration is available through the AWS Marketplace.
- Prove reports a global credit card issuer realized a 75% reduction in fraud within its contact center.
- Prove reports a global insurance company achieved a 14% reduction in average call center handle time.
Why it matters to Signicat
- Prove is extending its authentication into a major contact-center channel on a hyperscaler marketplace, a route Signicat's authentication and orchestration lines do not currently mirror in this source.
Evidence from the source (4 quotes)
Authentication passwordlessFraud deepfake injectionOrchestration platformProduct launchPartnershipGlobal
4 of 4 facts verified against the source · confidence high · claude-haiku-5-5