Idura announces a service that lets customers authenticate during a phone call via the MobilePay app.
Idura yhdistää MobilePay-tunnistautumisen palveluunsa ↗
What happened
- Companies can send an authentication request to the customer's MobilePay app during a call or before the call is answered.
- The service is stated to be immediately available to businesses and designed to work directly with compatible telephony systems.
- The article states that about 2.9 million Finns use the MobilePay app.
- The article states that the same service is already in use in Denmark, Norway and Sweden.
Why it matters to Signicat
- Idura extends call-time authentication into a consumer payment app with a large Finnish user base, a use case overlapping Signicat's authentication and eID brokering offering in the Nordics.
- Vendor-stated fraud-reduction claims are unverified; the article attributes them to Idura and MobilePay.
Evidence from the source (6 quotes)
- “yritys voi jatkossa lähettää tunnistautumispyynnön asiakkaan MobilePay-sovellukseen puhelun aikana tai jo ennen puheluun vastaamista.” source ↗
- “Iduran lanseeraama uusi palvelu on heti saatavilla yrityksille, jotka haluavat parantaa asiakaspalvelunsa turvallisuutta ja sujuvuutta.” source ↗
- “MobilePay-sovellusta käyttää noin 2,9 miljoonaa suomalaista.” source ↗
- “Sama palvelu on jo otettu käyttöön Tanskassa, Norjassa ja Ruotsissa.” source ↗
- “MobilePay on kuluttajille valmiiksi tuttu ja arjessa laajasti käytetty palvelu.” source ↗
- “Palvelu vähentää identiteettivarkauksien ja petosten riskejä” source ↗
Authentication passwordlesseID brokeringOrchestration platformProduct launchPartnershipNordics
5 of 5 facts verified against the source · confidence medium · claude-haiku-5-5