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IDnow· 14 Sep 2026 L2 · Minor

IDnow case study: Intrum cuts go-to-market time 79% in Switzerland

From debt collection to 360° onboarding: How Intrum accelerated go-to-market and became Switzerland’s no. 1 IDnow ↗

What happened

  • IDnow published a customer case study stating Intrum's go-to-market time fell 79%, from an industry average of 192 days to 40 days.
  • The case study reports 150,000 to 200,000 verifications per month for Intrum in Switzerland.
  • Intrum and IDnow jointly developed a two-document flow pairing passport or ID card with proof of address for non-Swiss residents.

Why it matters to Signicat

  • Switzerland-based customer win in a FINMA-regulated onboarding deal competes with Signicat's core Nordic/DACH-adjacent identity business; Signicat's Swiss presence is not established in supplied context.
Evidence from the source (4 quotes)
  • “from an industry average of 192 days to just 40 days” source ↗
  • “Between 150,000 and 200,000 verifications per month, serving financial and regulated industries across Switzerland.” source ↗
  • “A process combining identity verification (via a passport or an ID card) with a “proof of address” document, such as a utility bill, allowing full remote onboarding for non-Swiss residents.” source ↗
  • “Intrum selected IDnow for its ability to combine technology depth with regulatory strength:” source ↗
Document IDV biometricsOrchestration platformCase studyDACH

3 of 3 facts verified against the source · confidence medium · claude-haiku-5-5