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ZealiD· 1 Jan 2026 L3 · Notable

ZealiD case study: DocuSign penny-drop plus qualified signature for German KYC

DocuSign Case Study ↗

What happened

  • The case study states that DocuSign worked with ZealiD to launch an extended high assurance signature (qualified signature) meeting KYC requirements.
  • The case study states the solution met German GwG remote identification requirements by combining a penny drop with a qualified signature.
  • The case study states DocuSign has rolled out the joint product to customers in Germany, especially in finance.
  • The case study reports, as vendor-stated results, a reduction from days to minutes for KYC.

Why it matters to Signicat

  • Results are vendor-reported with no metrics, customer named only as DocuSign, so impact is unverified.
Evidence from the source (5 quotes)
  • “DocuSign worked with ZealiD to launch an extended high assurance signature (qualified signature) that met the requirements of KYC.” source ↗
  • “The solution met the German Geldwäschegesetz (GwG) requirements on remote identification by combining a first transfer of money (“penny drop”) with a qualified signature.” source ↗
  • “Docusign has rolled out the joint product allowing DocuSign customers in Germany, especially in finance, to migrate to digital onboarding.” source ↗
  • “Significant reduction from days to minutes for KYC” source ↗
  • “Significant reduction from days to minutes for KYC” source ↗
eSign trust servicesAML KYB screeningeID brokeringCase studyPartnershipDACH

4 of 4 facts verified against the source · confidence medium · claude-haiku-5-5