Sumsub report: 36% cite manual review as top fraud-compliance weakness
Manual Review Still Weighs Heavily on Europe's Fraud and Compliance Teams ↗
What happened
- Sumsub published The State of European Financial Services: 2026 report based on responses from 804 financial services professionals across Europe.
- Manual review was cited by 36% of respondents as the biggest operational weakness reported by financial institutions.
- Only 9% of surveyed organizations operate an integrated fraud and compliance platform.
- Half of respondents say FIU, SAR and STR preparation is partially automated, while 23% report full automation.
Why it matters to Signicat
- The survey's emphasis on fragmented workflows and post-onboarding fraud is relevant to Signicat's risk and AML screening and orchestration positioning; the article is thought leadership with no product claim.
Evidence from the source (5 quotes)
- “based on responses from 804 financial services professionals across Europe” source ↗
- “Manual review is the clearest sign of a problem, and too much of it is the biggest operational weakness reported by financial institutions – cited by 36% of respondents” source ↗
- “Only 9% of organizations surveyed operate an integrated fraud and compliance platform” source ↗
- “Half of respondents say these processes are partially automated, while 23% report full automation.” source ↗
- “The control environment therefore has to keep working after the initial identity check, rather than treating onboarding as the end of the risk decision.” source ↗
AML KYB screeningOrchestration platformAgentic AI identityResearch reportThought leadershipGlobal
4 of 4 facts verified against the source · confidence high · claude-haiku-5-5