Itsme Index: Dutch energy identity maturity 36 vs 80–83 importance
The identity gap in Dutch energy: insights from the Identity Maturity Index ↗
What happened
- Itsme published a Dutch energy analysis of its commissioned Identity Maturity Index 2026 survey covering 4,000 consumers in Belgium and the Netherlands.
- The survey reports Dutch energy identity maturity at 36 against customer importance of 80 to 83, the lowest score in the Index.
- The survey reports that 57% of Dutch energy consumers want an external ID app as the standard way to confirm a new customer's identity.
- Itsme states it launched in the Netherlands in June 2026 at eIDAS Level of Assurance High.
- The article states that the Energiewet came into force on 1 January 2026.
Why it matters to Signicat
- Dutch energy is presented as an unmet identity-demand gap; itsme positions reusable identity for Dutch suppliers as an open opening.
- Content promotes itsme's Dutch launch and eIDAS-high identity methods, a direct competitor route in the Netherlands relevant to Signicat's Benelux eID brokering theme.
Evidence from the source (7 quotes)
- “itsme commissioned NIQ to survey 4,000 consumers across Belgium and the Netherlands for the Identity Maturity Index 2026” source ↗
- “Dutch energy scores 36 on identity maturity against a customer importance of 80 to 83 at every touchpoint” source ↗
- “57% of Dutch energy consumers want an external ID app as the standard way to confirm a new customer’s identity” source ↗
- “itsme launched in the Netherlands in June 2026 at eIDAS Level of Assurance High” source ↗
- “On 1 January 2026, the Energiewet came into force” source ↗
- “No Dutch supplier has made a move yet, so whoever goes first sets the benchmark.” source ↗
- “itsme launched in the Netherlands in June 2026 at eIDAS Level of Assurance High, covering identity verification at registration, passwordless login, qualified electronic signature and transaction confirmation.” source ↗
eID brokeringReusable identity VCAuthentication passwordlessResearch reportThought leadershipBenelux
5 of 5 facts verified against the source · confidence medium · claude-haiku-5-5