Itsme publishes Dutch insurance identity maturity gap: 56 vs 76
The identity gap in Dutch insurance: insights from the Identity Maturity Index ↗
What happened
- Itsme commissioned NIQ to survey 4,000 consumers across Belgium and the Netherlands for the Identity Maturity Index 2026.
- Itsme reports Dutch insurance scores 56 on identity maturity against a customer importance of 76, a 20-point gap.
- Itsme reports 63% of Dutch non-health insurance consumers want an external ID app as the standard way to confirm identity.
- Itsme states itsme launched in the Netherlands in June 2026 at eIDAS Level of Assurance High.
Why it matters to Signicat
- The post positions itsme as the default external ID app for Dutch insurers, a direct overlap with Signicat's Benelux eID brokering and the iDIN-to-itsme transition.
- The post cites a Signicat-attributed statistic (68% abandonment) in a competitor's content, which amplifies Signicat-linked data for itsme's positioning.
Evidence from the source (6 quotes)
- “itsme commissioned NIQ to survey 4,000 consumers across Belgium and the Netherlands for the Identity Maturity Index 2026.” source ↗
- “Dutch insurance scores 56 on identity maturity against a customer importance of 76, a 20-point gap” source ↗
- “63% of Dutch non-health insurance consumers want an external ID app as the standard way to confirm identity” source ↗
- “itsme launched in the Netherlands in June 2026 at eIDAS Level of Assurance High (the same trust level as DigiD)” source ↗
- “One insurer made an external identity scheme its only login method and it scored the highest in maturity at this step.” source ↗
- “Research by Signicat across 14 European markets found 68% of consumers have abandoned an insurance or banking application during onboarding at least once” source ↗
eID brokeringAuthentication passwordlessPositioning narrativeResearch reportThought leadershipBenelux
4 of 4 facts verified against the source · confidence high · claude-haiku-5-5