Europabank has worked with itsme through partner Nitro since 2019 to replace paper-based signing with qualified electronic signatures.
How Europabank made digital signing the default ↗
What happened
- The source reports one-third of all Europabank documents are signed digitally, with 90% of those signatures placed through itsme.
- The source reports tripled year-on-year digital signature volume at Europabank.
- The source states over 8 million itsme users in Belgium.
Why it matters to Signicat
- The case is a Belgian bank QES reference bundling itsme into a third-party document workflow, relevant to Signicat's Benelux eID brokering and electronic signing lines.
- The article is vendor-authored customer marketing; the impact figures are not independently verified.
Evidence from the source (5 quotes)
- “One-third of all Europabank documents are now signed digitally, with 90% of those signatures placed through itsme®.” source ↗
- “Year-on-year, the bank has tripled the volume of digital signatures” source ↗
- “With over 8 million itsme® users in Belgium” source ↗
- “powered by itsme® QES” source ↗
- “Impact” source ↗
eSign trust serviceseID brokeringCase studyBenelux
4 of 4 facts verified against the source · confidence medium · claude-haiku-5-5